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Return Authorization Form
We want you to be satisified with your purchase, and we realize some returns are necessary. To return an item within the allowed time period, (within 10 days of receipt of merchandise), please fill out our Online Return Authorization Form (see below). You will be issued an RMA number, and shipping instructions. All return shipping costs are the responsibility of the customer in the event of a return. Products returned without a return authorization number marked clearly on the outside of the package will not be accepted. Return Authorization Numbers are good for 7 days after issuance. For a full refund of the purchase price, (excluding any shipping charges) merchandise must be returned in completely resaleable condition, (all booklets, instructions, parts, etc. must be included)! Refunds are subject to a 15% restocking fee should repackaging be required. Defective merchandise return policies varies by manufacturer. Submit the form below and you will be contacted with further instructions and shipping information.
Please send any questions regarding our return policy to: firstname.lastname@example.org