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Important Information
   Live Plant Shipping Info
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   Pond Calculator
   Warranty and Returns
   Terms and Conditions
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Return Authorization Form

We want you to be satisified with your purchase, and we realize some returns are necessary. To return an item within the allowed time period, (within 10 days of receipt of merchandise), please fill out our Online Return Authorization Form (see below). You will be issued an RMA number, and shipping instructions. All return shipping costs are the responsibility of the customer in the event of a return. Products returned without a return authorization number marked clearly on the outside of the package will not be accepted. Return Authorization Numbers are good for 7 days after issuance. For a full refund of the purchase price, (excluding any shipping charges) merchandise must be returned in completely resaleable condition, (all booklets, instructions, parts, etc. must be included)! Refunds are subject to a 15% restocking fee should repackaging be required. Defective merchandise return policies varies by manufacturer. Submit the form below and you will be contacted with further instructions and shipping information.

Please send any questions regarding our return policy to: info@aaapondsupply.com


Return Type:
Your original invoice number:
Your full name:
Your phone number:
Your billing address:
Your billing city, state and zipcode: ,
Your email address:
Stock code of the product you wish to return:
Problem Description:
Product Description:
 


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Matala Products  |  Oase/Pond Boss Products  |  Aquascape Products

 
AAA Pond Supply ~ P.O. Box 582769 ~ Kissimmee FL 34758
email:
sales@aquamartinc.com

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